Forty-two schools earn Red Carpets for being family-friendly, having quality customer service
COLUMBIA – Forty-two schools were honored today with Red Carpet awards to recognize their success at creating family-friendly school environments and providing excellent customer service.
State Superintendent of Education Jim Rex announced the winners of this year’s awards, which have become highly prized by South Carolina schools. The schools will receive actual red carpets to display in their lobbies.
“Schools that are parent-friendly, schools that have strong customer service, are more likely to be supported by their communities,” Rex said. “Community involvement can play a big part in a school’s academic success.”
Schools that passed the written application phase were then screened by independent judges who rated how telephone callers and visitors were treated. Judges did not identify themselves during telephone calls or site visits, and site visits were not announced in advance.
Winning schools receive red carpets with the state seal to display in their lobbies, and they maintain their recognition status for a three-year period.
This year’s recipients include one primary school, 30 elementary schools, six middle schools, two high schools, one technical school, one charter school and one learning center for special needs students.
Schools are judged on a variety of factors, including the exterior and interior appearance of the campus, the way people were treated in person and over the telephone, and the information and programs available for families and visitors. Specific items that judges evaluated on their site visits included:
Outside
● Clearly marked visitor parking spaces near the front door.
● Well-kept grounds that are free of debris and trash.
● Plainly marked entrances, particularly the main entrance door.
Front entrance/lobby
● Clean and appealing lobby/front entrance.
● “Welcome to our school” signs that clearly direct visitors
to the main office.
● Attractive, colorful displays of student achievement and school
events.
Office
● Clean and tidy front office.
● Reading material about the school available for visitors.
● Welcoming and professionally dressed staff who greet visitors
promptly and quickly ask to offer assistance.
● Visitor badges available.
Telephone
● Telephones that are answered promptly (within three rings) and
professionally.
● Person answering the phone has basic, up-to-date information
readily accessible.
● Callers are put through to appropriate parties promptly.
2009 Red Carpet winners
District School
Aiken East Aiken Elementary School
Aiken Mossy Creek Elementary School
Aiken Warrenville Elementary School
Anderson 2 Belton Elementary School
Berkeley Bonner Elementary School
Charleston James Island Elementary School
Darlington Carolina Elementary School
Dorchester 2 Alston Middle School
Dorchester 2 Fort Dorchester Elementary School
Dorchester 2 Spann Elementary School
Georgetown McDonald Elementary School
Greenville Beck Academy
Greenville Buena Vista Elementary School
Greenville Lakeview Middle School
Greenwood 50 Merrywood Elementary School
Hampton 1 Ben Hazel Primary School
Hampton 1 Brunson Elementary School
Kershaw Applied Technology Campus
Kershaw North Central Middle School
Kershaw Pine Tree Hill Elementary School
Kershaw Wateree Elementary School
Lexington 1 Pleasant Hill Elementary School
Lexington 2 Brookland-Cayce Grammar School No. 1
Lexington 2 Springdale Elementary School
Marlboro Marlboro County High School
Newberry Prosperity-Rikard Elementary School
Oconee Fair Oak Elementary School
Oconee Oakway Intermediate School
Orangeburg 5 Dover Elementary School
Pickens A.R. Lewis Elementary School
Pickens Gettys Middle School
Richland 1 Logan Elementary School
Richland 1 Richland One Middle College
Richland 2 Conder Elementary School
Richland 2 Round Top Elementary School
Richland 2 Sandlapper Elementary School
Spartanburg 1 Chapman High School
Spartanburg 3 Cannons Elementary School
Spartanburg 5 Florence Chapel Middle School
Spartanburg 6 Woodland Heights Elementary School
Spartanburg 7 Jesse Boyd Elementary School
Spartanburg 7 McCarthy-Teszler School